Frequently Asked Questions
BANKPILOT answers common questions about PSD2 bank sync, recurring payment alerts, rent tracking, pricing, and data handling in Europe.
Is my bank data safe?
Yes. Bank access runs via PSD2 Open Banking through Tink - A Visa Solution, and we never see your bank login details. Your account data is stored encrypted on our servers, under a key that belongs to your account alone, so that monitoring and notifications keep running while the app is closed.
Which banks are supported?
BankPilot supports a wide range of European banks via Tink. Availability depends on provider coverage and your specific institution and country.
Can I cancel my subscription?
Yes, you can cancel anytime from the Stripe customer portal. Your subscription will remain active until the end of the current billing period.
What happens to my data if I cancel?
Your account data is stored encrypted on our servers. Deleting your account in your settings removes it: the encrypted copy of your bank data along with your login. On request we delete it without deleting the account as well.
How does AI categorisation work?
BankPilot can use AI to automatically categorise your transactions and generate rules, if you actively trigger it.
Use cases
Use the dedicated landing pages if you want BANKPILOT tailored to your workflow: rent payment monitoring for landlords or incoming payment monitoring with automatic reconciliation.